Back Office Executive

1 day ago

Barasat, India National Institute of Home Tutor Full time

**Position**: Back Office Executive
**Company**: Metro Institute Home Tutor Consultancy
**Location**: Barasat, Duckbunglow More, Kolkata
**Working Days**: Monday to Saturday
**Timings**: 10:00 AM to 7:00 PM

**Job Role & Responsibilities**:
We are seeking a detail-oriented and responsible **Back Office Executive** to join our team at Metro Institute Home Tutor Consultancy. The core responsibility of the role is **online fees collection from guardians**.

**Key Responsibilities**:

- Maintain accurate records of transactions and follow-up schedules
- Coordinate with the accounts and operations team for smooth collection and documentation
- Use online payment platforms and tools for fee processing
- Provide timely reminders and support to ensure on-time payments
- Minimum Higher Secondary (12th pass); Graduate preferred
- Basic computer knowledge and proficiency in using smartphones, Excel, and payment apps
- Good communication skills in Bengali and Hindi (English preferred but not mandatory)
- Prior experience in fees collection, telecalling, or customer support will be an added advantage

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Total: 1 year (preferred)

Work Location: In person

Expected Start Date: 15/05/2025

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