Back Office Executive

5 days ago

Vesu Surat Gujarat, India Decent Technologies Full time

**Position Title**: Technical Back Office Solution Specialist

**Department**: IT/ERP Solutions

**Location**: [Vesu]

**Employment Type**: Full-Time

**About the Company**:
**Key Responsibilities**:
1. **ERP System Implementation & Maintenance**:

- Manage the full life cycle of the ERP system, specifically designed for têxtile industry operations (inventory management, procurement, production planning, sales, etc.).
- Configure, customize, and update ERP modules to ensure alignment with business processes and requirements.
- Troubleshoot and resolve ERP-related issues and manage system performance.

2. **CRM Integration & Support**:

- Oversee the integration and maintenance of the CRM module within the ERP system to manage client relationships and improve customer experience.
- Automate customer interaction processes, including lead management, order tracking, and sales reporting.

3. **Payroll & HRMS Integration**:

- Collaborate with HR and Payroll teams to integrate payroll processing and employee management within the ERP system.
- Ensure compliance with payroll regulations, tax laws, and provide efficient payroll reporting.
- Manage attendance tracking, leave management, and employee data through the ERP system.

4. **Mobile Application Support**:

- Ensure secure and user-friendly mobile interfaces for field staff to access inventory, sales, and customer data.
- Implement mobile notifications, reporting, and updates for real-time data synchronization.

5. **Technical Support & Training**:

- Collaborate with cross-functional teams to gather requirements and improve system features.

6. **Data Management & Reporting**:

- Implement robust data management processes to ensure accuracy, consistency, and security of data across ERP, CRM, and Payroll systems.
- Create custom reports, dashboards, and analytics for stakeholders to gain insights into business performance.

7. **System Optimization & Innovation**:

- Continuously seek opportunities to optimize and innovate the back-office solutions for increased efficiency.
- Evaluate and implement new technologies and ERP enhancements to support business growth.

8. **Compliance & Security**:

- Ensure that the ERP system complies with industry standards, regulatory requirements, and security protocols.
- Maintain data protection and backup procedures for all integrated systems.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for career advancement.
- A dynamic work environment with exposure to the latest technologies in ERP solutions.

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 25/10/2024

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