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Customer Support Executive
2 weeks ago
**Roles & Responsibilities**
- Build and maintain relationships with internal and external customers.
- Monitor registration and admission standards followed by the team and submit reports as required
- Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
- Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
- Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.
- Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.
- Updating new tie-ups as part of business relations.
**Requirement**
- Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
- Regular updates to be provided to the team members.
- Ensuring that the team is skilled, competent and motivated to perform its duties.
- Ensure adequate manpower at all counters
Pay: ₹15,000.00 - ₹22,000.00 per month
Ability to commute/relocate:
- Bellandur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Willing to work on Weekends
**Experience**:
- Cold calling: 1 year (required)
- Medical receptionist: 1 year (required)
Shift availability:
- Day Shift (required)
Work Location: In person
**Speak with the employer**
+91 9080966163
