Jr Counselor

2 weeks ago

Mumbai Maharashtra, India SILICA Institute Full time

**Company Name**:SILICA (a division of Edit Systems Pvt Ltd)

**About the Company**

SILICA is a leading institute providing guidance and coaching for design entrance exams like NID, IIT-CEED, NIFT, NATA / JEE (B.Arch), ART (BFA) etc for admissions to design programs at UG & PG level. Over the last 18 years, 15,000+ SILICA students have got admission in top Design, Fashion, Architecture & Art colleges. In 2021-22, SILICA is on course to enroll 3,000+ students at its 26 centers across 11 cities in India. SILICA is headquartered in Mumbai but has centers in Pune, Delhi, Bangalore, Ahmedabad, Nagpur, Nashik, Aurangabad, Indore, Lucknow, Kanpur.

**Responsibilities**
- Advise student/ parents for their learning needs through structured Counseling Sessions
- Fix appointments and conduct home demo sessions on daily basis including follow up sessions
- Interacting with Silica centers
- Making Outbound calls to Silica Center.
- Exceeds monthly basis sales.
- Lead conversion
- Understand Customer profile & problems to explain implication of ineffective learning methods.

**Requisites (Core competencies / Skills)**
- Excellent English Communication Skills. Ability to communicate with Premium Customers.
- Analytical Skills & Knowledge of Excel / Google Sheets
- Team Management skills
- Target Orientedness
- Customer Service Orientedness
- Basic interest in providing guidance & education

**Location**:

- Dadar

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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