Telecaller - Sales Queries [lab/diagnostics/ Weightloss]

1 week ago


Remote, India Elevate Now Full time

**Job Title**: Sales Operations - Telecaller (Health & Wellness)

**Company**: Elevate Now
**Location**: Remote (Work From Home)
**Working Days**: Monday to Saturday
**Timing**: 10 AM - 7 PM

**About Elevate Now**:
Elevate Now is India’s first medicine-led weight loss platform, combining clinical expertise with personalized coaching and innovation to drive sustainable results for our users.

**Who We’re Looking For**:
**Key Responsibilities**:

- Handle inbound and outbound client calls - post-lead generation
- Clarify program details, pricing, onboarding steps, and timelines
- Resolve queries and handle escalations with empathy and clarity
- Coordinate with doctors, nutritionists, and coaches for client handovers
- Maintain accurate CRM entries and follow-ups
- Assist in program renewals, upgrades, or upselling when relevant

**Must-Have Requirements**:

- Minimum 6 months experience in weight loss or wellness platforms (e.g. HealthifyMe, Cure.Fit, Possible, etc.)
- Excellent communication in Hindi & English
- Strong client empathy, patience, and problem-solving mindset
- Comfort working on CRM tools and Google Sheets
- Laptop and Wi-Fi setup for remote work

Pay: ₹20,000.00 - ₹32,000.00 per month

**Benefits**:

- Provident Fund
- Work from home

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have your own laptop to work?

We do not provide laptop
- We are looking for immediate remote joiners. Can you join in 2 days?
- Have you worked with weight loss companies?

**Language**:

- English (required)

Work Location: Remote

Application Deadline: 03/07/2025
Expected Start Date: 07/07/2025


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