Telecaller - Sales Queries [lab/diagnostics/ Weightloss]
6 days ago
**Job Title**: Sales Operations - Telecaller (Health & Wellness)
**Company**: Elevate Now
**Location**: Remote (Work From Home)
**Working Days**: Monday to Saturday
**Timing**: 10 AM - 7 PM
**About Elevate Now**:
Elevate Now is India’s first medicine-led weight loss platform, combining clinical expertise with personalized coaching and innovation to drive sustainable results for our users.
**Who We’re Looking For**:
**Key Responsibilities**:
- Handle inbound and outbound client calls - post-lead generation
- Clarify program details, pricing, onboarding steps, and timelines
- Resolve queries and handle escalations with empathy and clarity
- Coordinate with doctors, nutritionists, and coaches for client handovers
- Maintain accurate CRM entries and follow-ups
- Assist in program renewals, upgrades, or upselling when relevant
**Must-Have Requirements**:
- Minimum 6 months experience in weight loss or wellness platforms (e.g. HealthifyMe, Cure.Fit, Possible, etc.)
- Excellent communication in Hindi & English
- Strong client empathy, patience, and problem-solving mindset
- Comfort working on CRM tools and Google Sheets
- Laptop and Wi-Fi setup for remote work
Pay: ₹20,000.00 - ₹32,000.00 per month
**Benefits**:
- Provident Fund
- Work from home
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Do you have your own laptop to work?
We do not provide laptop
- We are looking for immediate remote joiners. Can you join in 2 days?
- Have you worked with weight loss companies?
**Language**:
- English (required)
Work Location: Remote
Application Deadline: 03/07/2025
Expected Start Date: 07/07/2025
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