OTC-executive

**OTC Executive Job Description**

**Position Title**: OTC Executive (Order to Cash Executive)

**Department**: Finance/Accounts Receivable

**Reports To**: OTC Manager/Finance Manager

**Key Responsibilities**:

- **Order Processing**:

- Review and process customer orders in a timely manner.
- Ensure accuracy in the order details (pricing, delivery address, shipping terms, etc.).
- Coordinate with various departments (sales, warehousing, logistics) to ensure smooth order fulfillment.
- **Invoicing**:

- Generate and issue accurate invoices for products and services provided.
- Ensure compliance with pricing policies, tax regulations, and contractual terms.
- Monitor and follow up on discrepancies in invoicing, and resolve issues with internal teams and customers.
- **Cash Application**:

- Process payments received from customers, ensuring proper allocation to outstanding invoices.
- Reconcile cash receipts and bank statements to maintain accurate records.
- Monitor and follow up on unapplied payments or payment discrepancies.
- **Collections**:

- Follow up on overdue accounts and escalate to appropriate departments when necessary.
- Negotiate payment terms and resolve any disputes or issues that may delay payment.
- Maintain a collection log and ensure the timely recovery of outstanding debts.
- **Customer Relationship Management**:

- Develop and maintain good relationships with customers for effective communication on outstanding issues, payment terms, and disputes.
- Provide excellent customer service by resolving any complaints or queries in a timely manner.
- **Reporting**:

- Generate and analyze OTC-related reports (aging, cash forecasts, etc.).
- Report on key performance indicators (KPIs) related to the OTC cycle, such as days sales outstanding (DSO), collection efficiency, etc.
- Assist in preparing reports for management, highlighting trends or concerns.
- **Compliance and Documentation**:

- Ensure that the entire OTC process complies with company policies, local laws, and regulatory requirements.
- Maintain organized records of customer contracts, orders, invoices, and payment history.
- Assist in audits, providing required documentation for internal or external audits.
- **Continuous Improvement**:

- Suggest improvements to the OTC process to enhance efficiency and reduce operational costs.
- Participate in cross-functional projects related to process optimization or system upgrades.

**Qualifications**:

- **Education**: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- **Experience**: 2-4 years of experience in an OTC or similar finance-related role, preferably in accounts receivable or credit control.
- **Skills**:

- Strong knowledge of the Order to Cash cycle and accounts receivable processes.
- Proficient in ERP systems (SAP, Oracle, etc.) and Microsoft Office Suite (Excel, Word).
- Excellent communication, negotiation, and interpersonal skills.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- Knowledge of relevant accounting and tax regulations.

**Key Competencies**:

- Time Management
- Problem-Solving
- Customer Focus
- Analytical Thinking
- Adaptability

Pay: ₹250,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person