Process Mining

Process Mining

KEY PERFORMANCE INDICATORS

Assessment & Responsibilities
- Experience working with ERP and other similar systems (e.g. Azure, Oracle, SAP, BMC) & Understanding of basic data structure, reports, formats etc. from multiple source systems
- Process mapping and identifying non value add steps to create lean and agile processes (desired)
- Support end-to-end Process Transformation and Process Mining initiatives across various business processes.
- Discover, monitor, and improve processes by extracting and analysing knowledge from the event logs in Process Mining/Celonis tool.
- Work alongside both technical and non-technical stakeholders to understand business challenges to help design process mining initiatives and prioritize the requests.
- Act as customers’ key contact and guide them through revealing process trends, inefficiencies & bottlenecks in the business process.
- Coordinate data extraction from different systems including both cloud based and On-Premise systems (e.g. Azure, Oracle, SAP, BMC) and loading into the process mining tool.
- Support validation of data (counts, values between source systems and Celonis).
- Assist in implementation projects with process data of varying degrees and complexity and help drive significant business outcomes and ROI by leveraging the insights uncovered through Process Mining tools.
- Work on process insights by creating KPIs and actions, identify process inefficiencies, and understand the root causes.
- Develop workflows to monitor processes, detect anomalies and turn those insights into real-time automated preventive or corrective actions using Action-engine, Action-flows and other capabilities.
- Provide support to internal / external customers in modifying existing reports/dashboards and assist in developing new ones.

Technical Skills
- Experience with ETL / ELT and BI tools (e.g., Tableau, Power BI etc.)
- Knowledge of process improvement techniques / tools and Process Mining / Analytics.
- Basic knowledge of Python Scripting, should be knowing about (Numpy, Pandas, Seaborn, Matplotlib, SKLearn etc)
- Experience in Team Management & efficient to reply team technical queries related to SQL / PQL, Process Mining etc

Desired Technical Skills

**U2, u3 are majorly req**
- Experience in any Process / Task Mining Tool (e.g Celonis, Signavio, Software AG, FIQ, Soroco etc)
- Understanding of enterprise systems (ERP, CRM, etc.) OR CRM/Order Management Systems (Preferably SAP / Oracle / MS Dynamics/ SNOW/ Salesforce / Remedy).
- Experience in ML modelling via Python or R will be plus.

Professional Skills
- Strong communication and presentation skills.
- Understanding of business processes.

Soft Skills
- Self-starter & Quick learner
- Ability to learn new technologies and process improvement techniques
- Ability to balance between new implementations and existing support activities
- Ability to work in various time zones to support various global rollouts
- Pref Min 6.5 yrs+
- NP- immediate joiners
- max 60 days.
- CTC- Max 20L including variable.; depending upon yrs of experience.
- WFO 5 Days.
- Interview process; SQL test where min 70% and above required post that 2 business rounds.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹1,800,000.00 - ₹2,000,000.00 per month

**Experience**:

- minimum: 7 years (preferred)

Work Location: One location