Tele Caller Executive

5 hours ago

Mumbai Maharashtra, India Mobicule Technologies Pvt. Ltd Full time

**Job description**:
Contact debtors via phone to discuss overdue payments.

Guiding the customers if they have any challenges to make the payments and

resolving the customer queries with the help of the supervisor.

Creating and maintaining the customer feedback reports in system.

Collaborate with other departments to address disputes and discrepancies.

Have to comply with 100% compliance.

Achieving the day/weekly/month wise collection / call / quality targets.

Adherence to the process shift timings.

**Qualifications**:
Should have Graduate or undergraduate.

Must be DRA Certified.

Collaborate with other departments to address disputes and discrepancies.

Ability to handle difficult conversations professionally

Proven Experienced in tele collections and customer service.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Have you completed DRA certification?

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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