Chat Support Executive

5 days ago

Rupnagar, India Kodegurus Full time

A chat process job involves providing customer support, assistance, or sales services through text-based communication platforms. Some responsibilities of a chat process job include:

- Customer engagement: Interact with customers in a professional and courteous manner
- Responding to inquiries: Respond promptly to customer inquiries and provide accurate and relevant information
- Troubleshooting: Address customer concerns, troubleshoot issues, and offer appropriate solutions
- Following up: Follow up and make scheduled call backs to customers where necessary
- Updating information: Update customer information in the database during and after each call

Chat process jobs can be performed remotely or in an office environment. Chat agents are generally required to have customer service experience and be comfortable communicating directly with customers in writing

Schedule:

- Night shift
- US shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9501774283

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