Customer Support Intern
2 weeks ago
**Position** : Customer Support Intern
**Location** : Nagpur
**Responsibilities**:
- **Responsibilities**:
? Troubleshoot user issues and escalate complex problems to relevant teams
? Maintain and update our FAQs, help center, and knowledge base
? Track common customer pain points and suggest product improvements
? Provide feedback reports to product and tech teams
? Assist in onboarding and guiding new users when needed
**Qualifications**:
? Enrolled in or recent graduate of a relevant degree program.
? Strong communication and problem-solving skills.
? Ability to multitask and prioritize effectively.
? Proficiency in Microsoft Office Suite.
**Job Type**: Internship
Contract length: 3 months
Pay: ₹6,000.00 - ₹8,000.00 per month
**Benefits**:
- Cell phone reimbursement
Work Location: In person
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