Customer Support Intern

2 weeks ago


Nagpur Maharashtra, India Triedge Solutions Full time

**Position** : Customer Support Intern
**Location** : Nagpur

**Responsibilities**:

- **Responsibilities**:
? Troubleshoot user issues and escalate complex problems to relevant teams

? Maintain and update our FAQs, help center, and knowledge base

? Track common customer pain points and suggest product improvements

? Provide feedback reports to product and tech teams

? Assist in onboarding and guiding new users when needed

**Qualifications**:
? Enrolled in or recent graduate of a relevant degree program.

? Strong communication and problem-solving skills.

? Ability to multitask and prioritize effectively.

? Proficiency in Microsoft Office Suite.

**Job Type**: Internship
Contract length: 3 months

Pay: ₹6,000.00 - ₹8,000.00 per month

**Benefits**:

- Cell phone reimbursement

Work Location: In person



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