Customer Care Intern

1 week ago

Delhi, India Fitspire- A Starcap Company Full time

Intern JD Customer Care Exe

Primary Duties & Responsibilities

customers
- Helps resolve complicated customer complaints
- Assist customers with billing inquiries and payments
- Provide technical support including help with new installations / app download
- Check account status for customers
- Answer product questions/Make product recommendations
- Inform customers of current promotions or special sales
- Communicates any problems or issues to management for resolution

**Requirements**:

- Minimum of High School Diploma or equivalent experience
- Excellent Customer Service skills
- Ability to manage multiple priorities and respond in a timely manner to request
- Previous customer service experience is a plus, but not required
- Ability to work in a fast-paced environment and collaborate effectively as a team

member
- Proficiency in Microsoft Office (e.g. Word, Excel, and Power Point)
- Bilingual: French and English a MUST

Fitspire Offerings:

Preference to Final Year Students in respective field
- Best In Class training and development, work closely with management team
- Laptop is Mandatory with minimum 90days of Internship
- Timings - Monday to Saturday 10 am to 6 pm ( 1 Sat off in month )
- Stipend + Food Allowance + Partial Conveyance + Certification + Job Offering

**Job Types**: Full-time, Regular / Permanent, Internship
Contract length: 3 months

**Salary**: ₹5,000.00 - ₹7,000.00 per month

Schedule:

- Day shift
- Weekend only

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: One location

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