Sales Coordinator

3 days ago

Faridabad Haryana, India Phantom Healthcare IND. Pvt. Ltd. Full time

**Job Summary**:
The Sales Coordinator is responsible for providing administrative support to the sales team, facilitating communication between departments, and ensuring the efficient processing of sales orders. This role involves coordinating sales activities, managing schedules, and maintaining accurate records to help achieve sales targets and enhance customer satisfaction.

**Key Responsibilities**:

- **Administrative Support**:

- Assist the sales team with day-to-day operations, including scheduling meetings, handling correspondence, and managing sales reports.
- Prepare and process sales orders, quotes, and contracts.
- Maintain and update sales databases and CRM systems.
- **Coordination and Communication**:

- Act as a liaison between the sales team and other departments (e.g., marketing, finance, customer service) to ensure smooth communication and workflow.
- Coordinate and schedule sales meetings, presentations, and events.
- Handle customer inquiries and provide support as needed.
- **Sales Process Management**:

- Monitor and track sales performance metrics and provide regular reports to the sales team and management.
- Assist in the preparation of sales forecasts and budgets.
- Ensure timely and accurate processing of orders and follow up on any issues or discrepancies.
- **Customer Relationship Management**:

- Support the sales team in maintaining and nurturing customer relationships.
- Address customer concerns and provide solutions in a timely manner.
- Assist with onboarding new clients and ensuring a smooth transition.
- **Documentation and Reporting**:

- Maintain accurate records of sales activities, customer interactions, and transactions.
- Generate and analyze sales reports to identify trends and opportunities for improvement.
- Prepare and present reports on sales performance and activities.
- **Sales Support**:

- Assist with the development and execution of sales strategies and promotional activities.
- Help prepare sales presentations, proposals, and contracts.
- Provide support in the preparation of sales materials and documentation.

**Qualifications**:

- **Education**: Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
- **Experience**: 2+ years of experience in a sales support or administrative role, preferably in a similar industry.
- **Skills**:

- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Detail-oriented with strong problem-solving skills.
- Ability to work collaboratively in a fast-paced environment.

**Personal Attributes**:

- Proactive and resourceful with a positive attitude.
- Ability to handle sensitive information with confidentiality.
- Strong time management skills and ability to prioritize tasks effectively.

**Working Conditions**:

- Standard office environment.
- May require occasional travel or extended hours depending on sales events and deadlines.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift

Work Location: In person

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