Customer Relationship Executive

15 hours ago

Salem, India Suryabala Autos Private Limited Full time

**Job Summary**:
We are seeking a proactive and customer-focused Customer Relationship Executive to manage and enhance the service experience for our electric vehicle (EV) customers. The role involves guiding customers through the vehicle purchase process, coordinating service requirements, and ensuring high levels of customer satisfaction throughout the ownership lifecycle.

**Key Responsibilities**:
**Service Support**:

- Coordinate with the service department to schedule maintenance, repairs, and follow-ups.
- Educate customers on EV maintenance requirements and service intervals.
- Manage post-service feedback and resolve complaints or issues promptly.
- Ensure customers are informed about software updates, recalls, or technical upgrades.

**Customer Relationship Management**:

- Develop strong relationships with new and existing customers to build brand loyalty.
- Conduct regular follow-ups post-sale and post-service to ensure satisfaction.
- Monitor customer feedback and collaborate with internal teams for continuous improvement.

**Reporting and Administration**:

- Prepare daily/weekly reports on customer interactions, and service Targets KPIs.
- Ensure accurate documentation of all sales and service processes.
- Stay updated on EV industry trends, competitor offerings, and technical knowledge.

**Qualifications**:

- Bachelor’s degree ( Any Degree).
- 1-3 years of experience in sales or customer service (EV or automotive industry preferred) And Freshers also Can Apply.
- Strong communication, interpersonal, and negotiation skills.
- Passion for sustainability and electric vehicle technology.
- Proficiency in CRM tools and Microsoft Office Suite.
- Fluency in [local language] and English.

**Key Skills**:

- Customer Relationship Management
- EV Product Knowledge
- Sales & Service Coordination
- Problem-solving
- Communication & Follow-up
- CRM Software Proficiency

Benefits - Incentives, ESI & PF

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

  • Customer Relationship Executive

    4 weeks ago

    Salem, India Lakshmi motor Full time

    Greeting from VR Suzuki, We are looking for Customer relationship executive in Salem, Hasthampatty. Looking Fresher or Experience Candidates. Job roles. Resolve customer complaints quickly and efficiently Keep customers updated on the latest products to increase Service Oversee the relationship with customers handled by their team Timing - 9:00 AM to 6:00...

  • Customer Relationship Executive

    5 hours ago

    Salem, Tamil Nadu, India SURYABALA AUTOS PRIVATE LIMITED Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Summary:We are seeking a proactive and customer-focused Customer Relationship Executive to manage and enhance the service experience for our electric vehicle (EV) customers. The role involves guiding customers through the vehicle purchase process, coordinating service requirements, and ensuring high levels of customer satisfaction throughout the...

  • Customer Relationship Executive

    1 week ago

    Salem, India VR Suzuki Full time

    Greeting from VR Suzuki, We are looking for Customer relationship executive in Salem. Job roles. - Resolve customer complaints quickly and efficiently - Keep customers updated on the latest products to increase Service - Oversee the relationship with customers handled by their team Timing - 9.00 AM to 6.00 PM. Call HR - 9994099220. **Job Types**:...

  • Customer Care Executive

    1 week ago

    Salem, India Grand Palace Hotel & Spa Full time

    Designation: Customer Care Executive / Relationship Executive Experience: Must Have Minimum 1 Years’ Experience as Customer Care / Telecalling / Relationship Executive in the Automobile / hospitality / Any Other industry With Good Communication in English ( Mandatory). Work Location: Salem Gender: Male Salary : Rs.12000/- to Rs.15000/- + Incentive...

  • Relationship Executive

    4 weeks ago

    Salem, India Infiniserve IT Solutions Inc. Full time

    Designation - Relatonship Manager / Relationship Executive. Educational Qualifications: Undergraduate/Graduate Minimum 6 Months experience in sales of HL/LAP. Package - 2.5 LPA to 2.85 LPA Understanding the Home Loan market, Knowledge about regulatory aspect of home loan. Share your Updated CV to: Contact No Job Types: Full-time, Permanent Pay: ₹250,...

  • Customer Relationship Officer

    2 weeks ago

    Salem, India Akhira Services Pvt Ltd Full time

    **Job description** **We're Hiring!!!** **ROLE: CASA SALES OFFICER** **IMMEDIATE JOINERS!!!** Join Banking sector..... (on roll job) **Qualifications & Requirements**: **Any UG/PG degree holders can apply** **Experience - 1 to 3 Years in sales** **Salary - ₹15,000 - 30,000 + Attractive Incentives** **Age Limit - Up to 31 years** **Job Location: Salem,...

  • Customer Relationship Officer

    6 days ago

    Salem, India Akhira Services Pvt Ltd Full time

    **Job description** **We're Hiring!!!** **ROLE: CASA SALES OFFICER** **IMMEDIATE JOINERS!!!** Join Banking sector..... (on roll job) **Qualifications & Requirements**: **Any UG/PG degree holders can apply** **Experience - 1 to 3 Years in sales** **Salary - ₹15,000 - 30,000 + Attractive Incentives** **Age Limit - Up to 32 years** **Job Location: Salem,...

  • ▷ (15h Left) Customer Relationship Executive (cre)

    4 weeks ago

    Salem, TN, IN SMKN MOTORS Full time

    Customer Relationship Executive Female Candidates Only Well knowledge in System Microsoft Office Software Handling Handling Customers for Service Appointments via Phone calls Job Types Full-time Permanent Pay 10 000 00 - 15 000 00 per month Benefits Health insurance Provident Fund Schedule Day shift Language ...

  • Customer Relationship Officer

    6 days ago

    Salem, India Hair O Craft Hair and Skin Clinic Full time

    We are hiring **CRO** in out Salem Branch. - **Requirement**:_ - Experience : 2+ years exp in customer relation - Qualification : Degree/ PG - Gender : Male - Salary : 15000 to 20000 + Incentives - Location : Salem Pay: ₹18,000.00 - ₹22,000.00 per month Work Location: In person

  • Customer Relationship Officer

    1 week ago

    Salem, India Hair O Craft Hair and Skin Clinic Full time

    We are hiring **CRO** in out Trivandrum Branch. - **Requirement**:_ - Experience : 2+ years exp in customer relation - Qualification : Degree/ PG - Gender : Female - Salary : 18000 to 22000 + Incentives - Location : Salem Meyyannur Pay: ₹18,000.00 - ₹22,000.00 per month Work Location: In person