Onboarding Associate

5 days ago

Varthur Bengaluru Karnataka, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
- People management for a small team to include development work allocation, training and escalations.
- Client facing, single point of contact responsible for the end-to-end client experience and satisfaction during the in-scope product implementations
- Responsible for multi-entity, multi-jurisdiction client onboardings and product & service implementations
- Collaboration with client and coverage team to develop and execute an implementation plan, establishing clear expectations and providing transparency of timeline using project management principles and practices.
- Manage and coordinate client and internal partner communication and status updates
- Provide Subject Matter Expert for implementation requirement, products & services, and training requirements
- Demonstrated problem solving ability through interaction with internal and business partners
- Exceptional verbal and written communications skills. Communication is paramount.
- Ability to independently manage conflict and mobilize internal resources to resolve issues
- Strong interpersonal and relationship building skills
- Excellent logical, analytical skills and attention to detail
- Aptitude to work with numbers and deadlines.

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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