Customer Experience Representative

3 days ago

New Delhi, India Healtharx Technologies Pvt. Ltd Full time

Manage and resolve variety of customer requests
- Educate customer about product features and assist in troubleshooting the issue related to it
- Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders.
- Analyze data and present trends to internal stakeholders
- Graduate with excellent fluency in English and Hindi, Additional language skills would be a plus.
- Minimum 0-2 years of experience in Customer Support.
- Knowledge of Customer Support tools, ORM and chat tools.
- Strong written and oral communication skills.
- Ability to understand customers issue and point of view and answering his queries accordingly.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹21,000.00 - ₹29,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9289425813

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