Tele Caller Executive

3 days ago

Mohali Punjab, India Enorme Life Sciences Pvt Ltd Full time

Enorme Life Sciences Pvt. Ltd. is a leading company in the life sciences industry, committed to innovation and excellence. We provide high-quality solutions and services to our clients, creating an impactful presence in the healthcare sector. We are currently looking for dynamic and motivated individuals to join our team as Telecaller.

**Responsibilities**:

- Make outbound calls to potential customers and clients, explaining our products and services.
- Answer inbound calls and provide accurate information about our products and services.
- Identify customer needs and pitch appropriate products and services.
- Maintain and update customer databases with accurate contact information.
- Resolve customer inquiries, complaints, and issues with professionalism and efficiency.
- Follow up on leads and sales inquiries to drive business growth.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Meet or exceed monthly call and sales targets.
- Document call details and follow up on all action items and inquiries.
- Provide product information and assist customers in making informed decisions.
- Collaborate with the sales and marketing teams to improve customer experience.

**Key Skills and Requirements**:

- **Basic computer skills**, including proficiency in MS Office and CRM software.
- Ability to handle **rejection** and **difficult customers**.
- Goal-oriented, with a **positive attitude** and a willingness to learn.
- Strong listening and problem-solving skills.
- Previous experience in telecalling, customer support, or sales is an advantage.
- 2-3 Years with a good command of communication are also encouraged to apply.
- **High school diploma** or equivalent (Bachelor's degree preferred).

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Yearly bonus

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

Application Deadline: 28/02/2025
Expected Start Date: 09/02/2025

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