Receptionist

3 days ago

Hyderabad, India AE Square IM-Migration Services Full time

As a Receptionist, you will be the first point of contact for visitors and clients, providing a positive and professional image of the company. You will play a crucial role in ensuring smooth office operations by handling administrative tasks, managing inquiries, and directing individuals to the appropriate contacts. Excellent communication and organizational skills are essential for success in this role.

Key Responsibilities:
Front Desk Operations: Greet visitors, clients, and employees in a friendly and professional manner. Provide directions and information about the company, its services, and facilities. Manage incoming calls, transferring them to the appropriate individuals or departments.

Administrative Support: Perform various administrative tasks such as managing and scheduling appointments, coordinating meetings, and maintaining office supplies and equipment. Handle incoming and outgoing mail, packages, and deliveries.

Visitor Management: Register and issue badges to visitors, ensuring security and confidentiality protocols are followed. Maintain a visitor log and ensure compliance with company policies and procedures.

Office Maintenance: Keep the reception area, conference rooms, and common areas clean and organized. Coordinate with the facilities team to address any maintenance or repair issues.

Database Management: Maintain accurate and up-to-date records of visitors, clients, and employees using appropriate software or tools. Update contact information and ensure data integrity.

Support Team Collaboration: Collaborate with colleagues and other departments to ensure seamless communication and efficient workflow. Assist with administrative tasks as requested, such as data entry, filing, and document preparation.

Professionalism and Customer Service: Provide exceptional customer service to all individuals interacting with the reception area. Display a professional and helpful demeanor at all times, resolving inquiries or redirecting them to the appropriate personnel.

Qualifications and Skills:

- High school diploma or equivalent; additional certification in office administration is a plus.
- Proven experience as a receptionist or in a similar customer service role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities to handle various tasks simultaneously.
- Proficiency in using office equipment, such as telephone systems, printers, and scanners.
- Exceptional interpersonal skills to interact with individuals at all levels.
- Attention to detail and the ability to maintain confidentiality.
- Professional appearance and a friendly, approachable demeanor.
- Flexibility to adapt to changing situations and handle occasional high-pressure situations.

**Salary**: ₹8,086.00 - ₹23,174.04 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office (preferred)
- Front desk - Receptionist (preferred)
- total work (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9032666041

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