
Credit Officer
1 week ago
**Credit Officer**
**Location**: Delhi
**Department**: Credit
**Reports To**: Team Leader
**Job Overview**:
**Key Responsibilities: Loan Processing & Credit Assessment**:
- Ensure compliance with company credit policies, RBI/NBFC guidelines, and regulatory norms.
**Documentation pre-Loan Disbursement**:
- Verify KYC, salary slips, bank statements, and other loan agreements before disbursement.
- Assess borrowers' nature and intentions for loan repayment based on online chats/telephonic conversations.
- Educate borrowers on loan terms, repayment schedules, and penalties.
- Coordinate with finance teams for timely loan disbursements.
**Collections & Recovery**:
- Monitor active loans and track overdue accounts.
- Negotiate repayment plans and settlements to optimize recovery.
- Escalate non-recoverable loans to recovery teams if necessary.
**Customer Relationship Management**:
- Maintain strong customer relationships to improve repayment rates.
- Address borrower queries and educate them on responsible borrowing.
**Qualifications & Skills**:
- **Education**: Bachelor’s degree in Finance, Commerce, Accounting, or a related field.
- **Experience**: Preference for experience in credit assessment & collections (NBFC/ loans).
- **Technical Skills**: Working knowledge in MS Excel, Credit bureau (CIBIL) reports and Bank transactions analysis.
- **Soft Skills**: Good analytical, negotiation, and communication skills.
- **Key Competencies**: Quick decision-making, problem-solving, and adaptability in dynamic financial environments.
**Work Conditions**:
- Fixed working hours (10 AM to 6 PM, 06 days a week).
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
**Experience**:
- 0-1: 1 year (required)
Work Location: In person
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