Telesales

2 days ago


Pitampura Delhi Delhi, India NITSA HOLIDAYS Full time

SALES Responsibilities:1Understanding Client's Package Requirement.2Preparing itinerary as per client requirement.3Diagnose the clients’ specifications and wishes and suggest suitable travel packages4Presenting, Convincing & Sale Domestic & International tour Package to Clients.5Should Have Good Selling & Negotiation Skills.6Managing all the bookings for the client Making sales or recommendations for products orservices that may best suit customer’s needs.7Advise the customer about the destination related to climate, culture, tickets and accomo-dation, securing rental transportation etc. 8Handle customer complaints and issues in a professional manner, striving for resolution.9Stay updated on travel industry trends, regulations, and best practices.10Build and maintain strong relationships with clients to foster repeat business and referrals.11Payment collection & Reminder to all hot prospect12Collaborate with colleagues to achieve team goals and objectives.Requirements:1Proven work experience as a Sales Agent (Preferred to Travel Agent or Travel Consultant).2Excellent knowledge of travel destinations, products, and services.3Strong sales skills and the ability to meet sales targets.4Familiarity with reservation systems (e.g., Amadeus, Sabre) and booking platforms.5Customer-oriented and ability to build rapport with clients.6Excellent communication and negotiation skills.7Ability to work independently and as part of a team.BDE Job DescriptionResponsibilities:1Lead and supervise a team of travel agents, providing direction, guidance, and support.2Monitor team performance, productivity, and adherence to company policies and procedures.3Train new team members on booking systems & company processes4Handle escalated customer inquiries & complaints, ensuring timely resolution5Guest Handling6Develop and implement sales strategies to meet team targets & revenue goals.7Conduct regular performance evaluations & provide constructive feedback to team8Maintain positive & collaborative team environment, encouraging for teamwork9Stay updated on industry trends, travel products & destination information to provide accurate advice and recommendations.10Collaborate with other departments (e.g., marketing, operations) to optimize processes & improve customer experience.Requirements:1Proven experience as a Travel Agent or Travel Consultant, with a leadership role.2Excellent knowledge of travel destinations, products, and services.3Strong leadership and coaching skills, with the ability to motivate and inspire team members.4Ability to multitask, prioritize, and delegate responsibilities effectively.5Excellent communication and interpersonal skills.6Detail-oriented with strong organizational and problem-solving abilities.7Proficiency in reservation systems (e.g., Amadeus, Sabre) and Microsoft Office Suite.8Must be graduate

Pay: ₹30,000.00 - ₹60,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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