Telesales Executive

2 weeks ago

Sonipat, India Ashriya enterprises Full time

**Experience**: 0.6-2 years (Freshers with good communication may apply)

**Key Responsibility Areas (KRAs)**:
Outbound Calling

Call prospective students/parents from leads database.

Explain academic programs and services clearly and convincingly.

Lead Management

Manage follow-ups systematically via CRM or lead management tools.

Convert warm leads into confirmed admissions/enrollments.

Coordinate with counselors or BDMs for high-potential leads.

Customer Support

Answer queries about course fees, timings, instructors, etc.

Ensure customer satisfaction and resolve concerns politely.

Data Reporting

Maintain call logs and feedback forms.

Submit daily/weekly performance reports (calls made, leads converted).

Collaboration

Work closely with marketing and academic teams for campaign follow-ups.

Provide feedback on lead quality and market response.

**Requirements**:
Minimum 10+2 / Graduate

Excellent verbal communication in Hindi and English

Familiarity with basic computer tools (Google Sheets, MS Excel, CRM)

Ability to handle rejections positively and persistently

Target-oriented mindset and punctuality

Pay: ₹10,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Language**:

- English (required)

Work Location: In person

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