
Telesales Executive
2 weeks ago
**Experience**: 0.6-2 years (Freshers with good communication may apply)
**Key Responsibility Areas (KRAs)**:
Outbound Calling
Call prospective students/parents from leads database.
Explain academic programs and services clearly and convincingly.
Lead Management
Manage follow-ups systematically via CRM or lead management tools.
Convert warm leads into confirmed admissions/enrollments.
Coordinate with counselors or BDMs for high-potential leads.
Customer Support
Answer queries about course fees, timings, instructors, etc.
Ensure customer satisfaction and resolve concerns politely.
Data Reporting
Maintain call logs and feedback forms.
Submit daily/weekly performance reports (calls made, leads converted).
Collaboration
Work closely with marketing and academic teams for campaign follow-ups.
Provide feedback on lead quality and market response.
**Requirements**:
Minimum 10+2 / Graduate
Excellent verbal communication in Hindi and English
Familiarity with basic computer tools (Google Sheets, MS Excel, CRM)
Ability to handle rejections positively and persistently
Target-oriented mindset and punctuality
Pay: ₹10,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Language**:
- English (required)
Work Location: In person
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