Ivr Testing

P1 TSTS BET NA-TELCO US - Resourcing Proiect

Experience
Atleast 4 to 6 years work experience in QA - Manual + Functional Automation

Technical Skills

Knowledge on web services or API testing
Should have good experience in writing SQL queries
Experience as testing engineer with emphasis on IVR, telecommunications domain (with CTI,Agent functionalities ) in contact center space.
Prior experience with using Cyara tool and creating test cases in Cyara

Good to have skills

Ability to analyze and generate system test plan/test cases based on given specification/BRD's/requirement
Ability to set up test data and execution of test cases, produce test execution report and help development team by providing required test data for bug fixes
Must have experience in testing E2E functionality in telecom domain.
Should have experience on using Octane tool
Knowledge of testing Gen AI Prompts, LLM models will help executing roles & responsibilities
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration abilities.

**About Virtusa**

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.