Customer Service Representative

4 days ago


Zirakpur, India NwKings Full time

We are looking for passionate and dedicated individuals to join our team as Customer Service Representatives. If you have excellent communication skills, thrive in a fast-paced environment, and enjoy problem-solving, this role is perfect for you

**Key Responsibilities**:

- Resolve customer issues and provide accurate information on products and services.
- Maintain customer satisfaction by providing top-notch service.
- Document interactions and update customer records accurately.
- Collaborate with team members to improve customer service processes.

**Requirements**:

- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively.
- Previous experience in a BPO, call center, or customer service role is a plus.
- Basic computer skills and familiarity with CRM software.
- Ability to work in shifts.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Opportunities for career growth and development.
- A supportive and dynamic work environment.
- Training programs to enhance your skills.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹30,000.00 per month

**Experience**:

- Call center: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 7743007120



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