Customer Care Executive

1 week ago


Howrah West Bengal, India TOPLINK HYUNDAI Full time

**Key Responsibilities**:

- Make **150 outbound calls per day** to existing and potential customers.
- Successfully **contact a minimum of 75 customers daily** during office hours.
- Provide a confirmed appointment of 5-6 cars/day.
- Conduct service reminders, post-service feedback, and follow-ups on scheduled maintenance or repairs.
- Update customer interactions and call outcomes in the CRM system accurately and timely.
- Handle customer inquiries and direct them to the appropriate department when needed.
- Maintain a courteous, professional, and positive demeanor with all customers.
- Work closely with service advisors and workshop managers to resolve customer concerns.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- Cold calling: 1 year (required)

**Language**:

- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 9230999721



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