Customer Care Executive
1 day ago
We are hiring for the position of Customer Care Specialist / Customer Care Executive for our company Woodrock InfoTech Pvt.Ltd at Kolkata.
**Embrace the chance to be a part of Woodrock Infotech and its forward thinking team with this rewarding customer job vacancy in Kolkata & Lucknow. We offer a vibrant environment that promotes growth and learning empowering you to excel.**
**Shift Timing**:
- Full time Rotational (6 days) with 1 week off.
- Part Time: 7-11:30am /8-12:30am /9-1:30am
**Training: Paid training will be provided.**
**Responsibilities**:
1) Manage incoming calls.
2) Identify and assess customer’s needs, provide appropriate solutions within the time limits.
3) Provide accurate, valid and complete information by using the right methods/tools.
**Requirements**:
1) Excellent communication and interpersonal skills.
2) Active listening and ability to adapt or respond to different types of customers.
**Salary: Best in the Industry**.
**Job Types**: Full-time, Permanent
Pay: ₹11,000.00 - ₹14,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
Supplemental Pay:
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9836272131
Application Deadline: 07/10/2024
Expected Start Date: 10/10/2024
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