Outbound Calling Executive

7 days ago

Pune Maharashtra, India Lexlegis AI Full time

**Outbound Calling Executive**:
**Key Responsibilities**:

- **1.**Lead Generation & Sales**- Make outbound calls to potential customers to generate leads and convert prospects into sales.
- Explain product features, benefits, and pricing to customers persuasively.
- Identify customer needs and suggest suitable solutions based on company offerings.
- **2. Customer Engagement & Relationship Building**- Develop and maintain positive relationships with customers through proactive communication.
- Follow up with prospects and existing customers to nurture leads and close deals.
- Address customer queries, concerns, and objections effectively.
- **3. Data Management & Reporting**- Maintain accurate records of calls, customer interactions, and sales progress in CRM software.
- Provide daily, weekly, and monthly reports on call performance and conversions.
- Update customer details and preferences in the database for future engagement.
- **4. Target Achievement & Performance Monitoring**- Meet or exceed daily/weekly/monthly call and sales targets.
- Continuously improve performance through feedback, training, and best practices.
- Work closely with the sales and marketing teams to refine calling scripts and strategies.
- **5. Compliance & Quality Standards**- Adhere to company guidelines, telecalling scripts, and quality standards.
- Ensure compliance with data protection and telemarketing regulations.
- Maintain professionalism and a customer-first approach in all interactions.
- ** Qualifications**:

- ** Bachelor's degree** in any field (preferred).

**Experience**
- ** 1-3 years** of experience in outbound calling, telemarketing, or sales.

**Skills Required**:

- Strong verbal communication and active listening skills.
- Ability to persuade and handle objections confidently.
- Goal-oriented mindset with a drive to achieve targets.
- Familiarity with CRM software and tele calling tools.
- Multitasking ability and strong time management skills.

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