Graduate Trainee, Customer Success

5 days ago


Bengaluru Karnataka, India Calix Full time

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.

Customer engagement: Support Internship

Location: CIDC, IN-Bangalore

About Calix

Calix is a global leader in cloud and software platforms, enabling service providers to simplify operations, innovate faster, and deliver exceptional subscriber experiences. As a Support Engineer Intern, you will have the opportunity to work with industry-leading technologies and contribute to world-class customer support operations.

We are looking for 2024/2025 MBA graduates to join our Support Engineering team as interns. In this role, you will provide technical support for Calix access platforms and cloud platforms, assisting our customers with troubleshooting and resolving issues efficiently. This position offers an opportunity to gain hands-on experience with networking and cloud technologies while working in a customer-focused environment.

Responsibilities
- Provide assistance in troubleshooting and resolving technical issues related to Calix access and cloud platforms.
- Collaborate with senior engineers to analyse, diagnose, and document support cases.
- Communicate effectively with customers to gather information and provide updates.
- Work in collaboration with cross-functional teams to ensure high-quality support and service delivery.
- Participate in training sessions to enhance both technical and professional skills.

Technical Skills
- Education: MBA or related fields - Graduating Class of 2024/2025.
- Technical Knowledge: Basic to intermediate understanding of networking concepts (IP, routing, switching), cloud computing, and Linux.
- Problem-Solving Skills: Ability to analyze issues and think critically to provide solutions.
- Focus/Interest: Cloud-based technology with client/server architecture and remotely connected devices.
- Communication Skills: Strong oral and written communication skills, able to be concise and effective.
- Interpersonal Skills: Self-awareness and ability to build and maintain relationships.
- Clarity: Ability to explain technical concepts in simple and clear terms.
- Cultural Fit: Values teamwork and collective success, while constantly improving oneself for the benefit of the team.
- Team Player: Ability to work effectively in a collaborative environment.
- Eagerness to Learn: Passion for technology and willingness to quickly learn new skills.

Why Join Us?
- Hands-on exposure to cutting-edge networking and cloud technologies.
- Mentorship and training from experienced industry professionals.
- Opportunity to work with a global team and gain international experience.
- Potential career growth opportunities within Calix post-internship.

About Us.
- Calix delivers a broadband platform and managed services that enable our customers to improve life one community at a time. We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.
- This is the Calix mission - to enable CSPs of all sizes to Simplify. Innovate. Grow.-
; or- Call us at +1 (408) 514-3000.
- Calix is a Drug Free Workplace.



  • Bengaluru, Karnataka, India Calix Full time

    Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. Customer engagement: Support Internship Location: CIDC, IN-Bangalore About Calix Calix is a global leader in cloud and software platforms, enabling service providers...


  • Bengaluru, Karnataka, India Calix Full time

    Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. Customer Succes: Support Internship Location: India - (Flexible hybrid work model - work from Bangalore office for 20 days in a quarter) About Calix Calix is a global...


  • Bengaluru, Karnataka, India SignEasy Full time

    Location: Bengaluru, Karnataka, India Full-time **Join Signeasy and contribute to a paperless world.** Signeasy is a leading eSignature and contract management platform for signing, sending, and managing critical business documents. 48,000 companies in over 100 countries use Signeasy to simplify paperwork and increase efficiency across departments like...


  • Bengaluru, Karnataka, India Sales Partners Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Graduate Management TraineeLocation: Bangalore, IndiaCompany: Sales PartnersAbout Sales PartnersSales Partners is a high-growth company on a mission to transform how businesses engage with their customers. We specialise in innovative sales and customer engagement solutions, helping brands grow faster and build lasting relationships with their audiences....

  • Graduate Trainee

    1 day ago


    Bengaluru, Karnataka, India Marutee Design Engineering Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Graduate Engineer Trainee Chemical/Polymer EngineeringLocation: BangaloreRole OverviewWe are looking for enthusiastic and motivated Chemical Engineering or Polymer Engineering fresh graduates to join our team as Graduate Engineer Trainees (GETs). This is an excellent opportunity to gain hands-on experience in the water purification and filtration...

  • Graduate Trainee

    2 weeks ago


    Jayanagar, Bengaluru, Karnataka, India Oligosoft Corp Full time

    **Graduate Trainee (Non Technical - Internship, 3months)** - Completing all assigned tasks and assisting with day-to-day operations. - Participating in meetings, workshops, and other learning opportunities. - Observing and learning from experienced staff members. - Gaining knowledge of company policies, protocols, and processes. - Taking detailed notes and...

  • Graduate Trainee

    2 weeks ago


    Bengaluru, India BD Full time

    Job Description Summary Graduate Trainee: To grow the business in all given accounts under coverage by creating demand for the medical products through personal contacts with key users, influencers and through education, majorly involving solution selling approach. **Job Description**: Position Title: Graduate Trainee Department MDS Location:...


  • Bengaluru, Karnataka, India SumukhA Automation Pvt.,Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionSumukhA Automation Private Limited specializes in the manufacturing of Wind Blade Mould Fixtures, Logistic Fixtures for Road Transport & Shipping of Wind Blades, Wind Tower, and Wind Hubs. The company is expanding its product offerings to include construction and mining equipment as well as general engineering products for both domestic...


  • Bengaluru, India Skolar Ed Tech Full time

    **Job Description: Customer Success Team** Greetings from Skolar! **Company Profile**: Skolar aims to provide the finest project-based education to learners, helping them in getting placed in their dream companies by providing them with the right training and path to outperform their interviews. We dedicate our platform to providing you with the very best...

  • Graduate Trainee

    2 weeks ago


    Bengaluru, India smartShift Technologies Full time

    **Graduate Trainee - DevOps Bangalore, India - Full Time** **About Us** **About role** Ability to handle DevOps tasks - Good experience in AWS or Azure cloud - Experience to automate the daily repeated tasks - Automating the infrastructure creation using terraform or cloud formation templates - Linux and Windows administration - Ability to mentor team on...