
Associate Customer Service Rep
2 weeks ago
Handling all incoming & outgoing calls with regard to customers queries on samples, pickups, registrations, cancellation & sample collection materials
- Responsible for handling Toll Free services
- Support customers with product information, TAT, and other related communication
- Create MIS reports to support the management on service performance, Complain register, query resolution matrix and timelines
- Analyze the pre analytical information for understand the customer trends, pre-analytical errors etc.
- Manage recruiting, training and performance management of customers service executives
- Coordinate and support the customer service team for annual merit increase process, setting up goals to align with organization goals through WD and various methods.
- Evaluate customer support system and prepare action plans to improve the customer service department
- Implement Quality Management System for Customer Care department
- Ensure all customer service activities support and strengthen the strategic objectives of overall organization
- Responsible for ensuring 24/7 customer call management
- Inventory management to customers
- Shipment to US by coordinating & following up from receive to report.
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Customer Support Associate
6 days ago
Ambattur, Chennai, Tamil Nadu, India MoSahay Associate Full timeWe’re Hiring! | Trainee Associate (Voice Process - Non-Technical) Work Mode: Work From Home Process: Inbound Customer Support Shift: Rotational | Week Off: Rotational Eligibility: - Graduates or Undergraduates - Language: Tamil & English - Typing Speed: 25 WPM with 85% Accuracy Stipend (In-hand): *₹11,769 per month (NAPS/NATS* ) System...
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Rep Ii, Business Operations
1 week ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Customer Support representative in Operations will provide support to external customers and businesses as they request access for various TransUnion products and solutions. This position works closely with the external customers & internal business units such as: project managers, sales...
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Customer Support Associate
2 weeks ago
Coimbatore, Tamil Nadu, India Avantor Full time**The**Opportunity**: Intermediate level position; provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess nature of problem. Record incident in a tracking system to maintain log of product issues for escalation and product development...
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Customer Support Associate
1 week ago
Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timeA Malayalam Voice Process job involves handling customer interactions, primarily through phone calls, in the Malayalam language. Responsibilities include addressing customer inquiries, resolving issues, providing information about products and services, and ensuring customer satisfaction. Strong communication skills in Malayalam and proficiency in using...
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Csa (Customer Service Associate)
2 weeks ago
Chennai, Tamil Nadu, India AGS CINEMAS PVT LTD Full time**Responsibilities for Customer Service Associate** - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer...
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Rep I
4 weeks ago
Chennai, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice What We'll Bring: This is an entry-level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and TransUnion products. The associate provides prompt assistance and resolution to consumer inquiries,...
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Rep I
2 days ago
Chennai, Tamil Nadu, India TransUnion Full time ₹ 3,00,000 - ₹ 5,00,000 per yearTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This is an entry-level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and TransUnion products. The associate provides prompt assistance and resolution to consumer inquiries,...
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Customer Service Associate
6 days ago
Perungudi, Chennai, Tamil Nadu, India TELSTRA GLOBAL BUSINESS SERVICES Full time_**HIRING**_ **Job Title**:Customer Service Associate** **Location**: Perungudi, Chennai, Tamil Nadu **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th) pass or...
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Customer Service Associate
4 days ago
Sriperumpudur, Chennai, Tamil Nadu, India GESTAMP AUTOMOTIVE CHENNAI PVT LTD Full time ₹ 1,09,000 - ₹ 38,95,698 per yearA customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.Listen to customers' questions and concerns and provide...
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Client Onboarding Rep
2 weeks ago
Chennai, Tamil Nadu, India Citi Full timeThe Cash and Trade Proc Rep 5 is an entry level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects. **Responsibilities**: - Good Exposure in...