Assoc Eng Mdm

**What success looks like in this role**:
**Responsibilities and Accountabilities**:

- **Experience**: Minimum 3-4 years of hands-on experience with **Intune**(or **Microsoft Endpoint Manager**) for Software Distribution, Patch Management, and Device Compliance.
- **Enterprise Support Processes**: Lead execution of enterprise support processes, including **Incident Management**, **Problem Management**, **Change Management**, **Service Request Management**, **Asset & Configuration Management**. 3-5 years' experience in engineering, building, and supporting a large, heterogeneous, multi-platform (Windows, mobile) environment.
- **Software Deployment & Update Management**: In-depth experience in **cloud-based software deployment**, managing updates, and configuring patch rollout policies using **Intune**and **Endpoint Configuration Profiles**.
- **Deployment Troubleshooting & Incident Resolution**: Lead the resolution of deployment failures, ensuring timely and successful software rollouts across devices. Proactively investigate deployment-related incidents and provide effective solutions.
- **Intune Concepts**: Strong knowledge of **Microsoft Intune**configuration and architecture, including:

- Device Enrollment (Azure AD Join, Autopilot)
- Compliance Policies and Configuration Profiles
- Software Deployment via Intune (Windows, iOS, Android)
- Security Updates and Patch Management via Intune
- **Integration Experience**: Hands-on experience in integrating **Autopilot**, **Azure Active Directory**, and **Intune**for **end-to-end device lifecycle management**. Familiarity with integrating **PowerShell**scripts and **graph API**for advanced deployments and automation.
- **System & Platform Expertise**: Knowledge of configuring and managing software and security patches on various platforms (Windows 10/11).
- **Scripting and Automation**: Proficiency in **PowerShell scripting**for automating repetitive tasks, troubleshooting, and integrating custom solutions with Intune. Experience using tools like **Azure CLI**or **Microsoft Graph API**is a plus.
- **Reporting and Metrics**: Create custom **Intune reports**for device compliance, software deployment status, patching status, and asset management. Maintain and optimize reporting for license validation, software usage, and deployment schedules.

**Service Improvement**: Ability to assess and improve existing workflows and **Service Improvements**related to device management, patch management, and software distribution using **Intune**. Regularly evaluate the latest features and improvements in **Microsoft Intune**and **Endpoint Manager**.

LI-UG1

**You will be successful in this role if you have**:
BA/BS degree and 3-4 years’ relevant experience OR equivalent combination of education and experience

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.