Ticketing Executive

1 week ago

Thrissur Kerala, India GOKITE TRAVELS AND TOURS Full time

**Key Responsibilities**:

- Handle reservations for flights, hotels, tour packages, and other travel-related services.
- Coordinate with airlines, hotels, and vendors to confirm bookings and address any issues.
- Provide clients with detailed itineraries, booking confirmations, and travel-related documentation.
- Respond to client inquiries and resolve reservation-related concerns promptly and professionally.
- Ensure all bookings are accurately entered into the reservation system and maintain organized records.
- Stay updated on travel industry trends, policies, and promotions to offer the best options to clients.
- Collaborate with the sales team to upsell travel services and enhance the client experience.

**Qualifications and Skills**:

- Minimum of 2 years of experience as a Reservation Executive or in a similar role within the travel industry.
- Proficiency in using reservation systems (e.g., GDS like Amadeus, Sabre, or Galileo) and other booking platforms.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Customer-centric approach with a problem-solving attitude.

**Preferred**:

- Knowledge of international and domestic travel routes, destinations, and packages.
- Certification in travel and tourism or a related field.

**Job Types**: Full-time, Permanent

Pay: From ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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