Ticketing Executive

7 hours ago

Thiruvananthapuram Kerala, India Geeth International Tours and Travels Full time

**Key Responsibilities**:

- Book and Issue international airline tickets using Ticketing Platforms (eg: Galileo)
- Assist customers with flight inquiries, schedule changes, and cancellations.
- Manage re-issuance, cancellations, and refunds for flight tickets
- Maintain up-to-date knowledge of airline rules, regulations, and promotional offers.
- Resolve customer queries related to ticketing and travel plans.
- Handle customer complaints or issues promptly and professionally.
- Promote ancillary services such as travel insurance, hotel bookings, and holiday packages.

**Skill & Qualifications**:

- Bachelor's degree in Travel & Tourism or related field.
- Minimum of 2 years of experience in international ticketing.
- Proficiency in Galileo ticketing software is highly preferred.
- Strong understanding of international air ticketing rules and regulations.
- Previous experience in a travel agency is an advantage.

**Soft skills**:

- Excellent communication and customer service skills.
- Attention to detail and the ability to multitask in a fast-paced environment.

Why Join Us?

We offer a professional and supportive environment with opportunities to grow in the travel industry.

How to Apply:
Pay: From ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person

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