Tele Sales Executive

6 days ago


Delhi, India Sitaram Bhartia Institute of Science Researc Full time

Responsibilities - Responsible for promoting the entire range of health care services within the assigned customer segment:

- Maintain data of Health Care Facility (HCF) and corporate leads.
- Answer phone calls and provide information about the health services offered by SBISR.
- Coordinate with new leads in designated market segments and develop business within these segments.
- Provide counseling to patients regarding hospital facilities and services, including financial counseling.
- Focus on Outpatient Department (OPD) and Inpatient Department (IPD) conversions.
- Coordinate payouts to HCFs and Visiting Consultants (VCs) according to their agreements.
- Handle admissions, Third-Party Administrator (TPA) billing coordination, and various queries.
- Follow up on outstanding matters daily.
- Monitor customer performance, identify variances, and analyze/resolve reasons for significant deviations from budgets.



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