Escalations Representative

5 days ago

Hyderabad, India Live Connection Full time

Hiring for Escalations representatives for one of the esteemed organization.

Escalations Representative job responsible for managing escalated customer complaints companywide, which in some cases may require special handling. Jobs research and review escalated complaints, often in partnership with other internal departments, to determine an appropriate course of action leading to an effective resolution, while maintaining positive relationships with the customer and key stakeholders.

Good command of English language with excellent written skills. Past experience in written process of customer service/ financial service/ banking/ fraud & claims preferred with 1+ years’ experience.

Should ready to work in rotational shifts

**Salary**: ₹500,000.00 - ₹600,000.00 per year

Schedule:

- Rotational shift

**Experience**:
**Speak with the employer**
+91 7396308884

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