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Back Office/sales Support

2 weeks ago

Mumbai Maharashtra, India RR Financial Consultant LTD Full time

**Job description**

We are urgently looking for**:

- Back office/Sales Support**

**105,OFFICE NO.18,1 FLOOR,OPP.BHARAT HOUSE SAMACHAR MARG FORT,MUMBAI-400023**

The Person is responsible for developing and implementing the processes while ensuring adherence to the guidelines and effectively managing all operations

**Responsibilities**
- Participates in the development and implementation of operations department plans
- Manages the implementation of the operations objectives, facilitating work processes to achieve high performance standards.
- Coordinate with and synchronise between internal & external stakeholders. Works closely within the team.
- Close coordination with insurance companies/Sales Team/Dealers/Call Centre team/other dept.
- Ensure timely resolution of concerns raised by Dealer / field team / Insurance companies
- Redirect unresolved issues to the next level of support personnel / departments.
- Provide feedback on process gaps and recommend improvisations.
- Provide feedback on processes and make recommendations on areas to improve.

**Qualifications and Education Requirements**
- Should have good knowledge of excel.
- Should possess good knowledge on General insurance.
- Savvy with Financial transactions end to end
- Work experience should be 2+ years.

**Preferred Skills**
- Hands on experience of handling working directly
- Excellent communication and interpersonal skills
- In-depth knowledge of MS Excel and office suite
- Customer-oriented, good listener and patient

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:
Total 1 year preferred

**Job Types**: Full-time, Permanent

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person