Trainer - Training

10 hours ago


Chennai Tamil Nadu, India OMH HealthEdge Holdings Full time

Omega Healthcare Management Services Private LimitedTAMIL NADUPosted On
13 Oct 2025
End Date
27 Oct 2025
Required Experience
3 - 5 Years
- Basic Section

No. Of Openings

1

Grade

1D

Designation

Trainer - Training

Closing Date

27 Oct 2025
- Organisational

Country

IN

State

TAMIL NADU

City

CHENNAI

Location

Chennai-I
- Skills

Skill

TRAINING

PERFORMANCE MANAGEMENT

EMPLOYEE ENGAGEMENT

EMPLOYEE TRAINING

HUMAN RESOURCES

EMPLOYEE RELATIONS

TALENT MANAGEMENT

TALENT ACQUISITION

VENDOR MANAGEMENT

BPO

COACHING

Education Qualification

No data available

CERTIFICATION

No data available
- Job Description

**Trainer / Lead Trainer - Academics - Technical Training**

**Responsibilities**

**Transition Support**

**New project KT to the OPS along with the TMO /SL / Solutions team Includes**
- Learning project specifics, PMS and support ops team until OJT completion and sign off
- Participation in client driven - training sessions & governance calls until transition is completed
- SOP preparation
- Online course creation
- Cross Training the users on different scopes and specialty
- Preparing first set of question bank based on the specialty and project specifics
- Creating and approving OJT curriculum
- Conducting assessments during transition
- Floor Support
- Foundation training for the users, QA's and SME's in the specialty and the process
- KT to PC and certifying them on the project

**Content Development**
- Creating/ Updating Training Curriculums
- Creating/ Updating Question bank (NHT/OJT/Refresher/Cross training & Quarterly Trainers assessment)
- Assisting the Ops team in SOP and process flow document creation
- Creating/ Updating training documents for all knowledge enhancement programs & Sites
- Preparing articles based on recent updates in RCM

**Training Upgradation**
- Training orientation to the new Trainers (AR/DATA)
- US healthcare Orientation to the Omega leadership (Who Joins Omega without healthcare background)
- Training/ Coaching the Learners who takes AAHAM certifications like CRCS/CRCP/CRCE
- NHT/ Cross Training / Refresher training Support (Based on critical business requirement and bandwidth availability)
- Billing Broadcast

**Requirements**:
1. **Mandatory** - Should have worked in AR calling & denial management for a min of 3years

2. **Mandatory**:

- Should have hands on experience in MS office package preferably in Word, Excel and power point

3. **Mandatory** -Should have excellent com skill as the trainer will be involved in transition support and in orienting the leaders joining the organization

4. **Desirable**- Exposure in dental billing/hospital billing

5. **Desirable**- Experience as a Trainer/Process Coach/SME

6. **Desirable** - Hands on experience in content development and ability to use Articulate, Adobe weaver etc.

**Other Qualities Expected**

Impressive communication, presentation, and interpersonal skills.

A minimum of 1.5 years of experience in Training as PC/SME/Team coach/Trainer in papers

Excellent communication and listening skills

Excellent planning and time management skills. Initiative

Ability to convey complex information in a way that people understand.

Adaptability and Flexibility


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