Trainer - Training
18 hours ago
Omega Healthcare Management Services Private LimitedTAMIL NADUPosted On
13 Oct 2025
End Date
27 Oct 2025
Required Experience
3 - 5 Years
- Basic Section
No. Of Openings
1
Grade
1D
Designation
Trainer - Training
Closing Date
27 Oct 2025
- Organisational
Country
IN
State
TAMIL NADU
City
CHENNAI
Location
Chennai-I
- Skills
Skill
TRAINING
PERFORMANCE MANAGEMENT
EMPLOYEE ENGAGEMENT
EMPLOYEE TRAINING
HUMAN RESOURCES
EMPLOYEE RELATIONS
TALENT MANAGEMENT
TALENT ACQUISITION
VENDOR MANAGEMENT
BPO
COACHING
Education Qualification
No data available
CERTIFICATION
No data available
- Job Description
**Trainer / Lead Trainer - Academics - Technical Training**
**Responsibilities**
**Transition Support**
**New project KT to the OPS along with the TMO /SL / Solutions team Includes**
- Learning project specifics, PMS and support ops team until OJT completion and sign off
- Participation in client driven - training sessions & governance calls until transition is completed
- SOP preparation
- Online course creation
- Cross Training the users on different scopes and specialty
- Preparing first set of question bank based on the specialty and project specifics
- Creating and approving OJT curriculum
- Conducting assessments during transition
- Floor Support
- Foundation training for the users, QA's and SME's in the specialty and the process
- KT to PC and certifying them on the project
**Content Development**
- Creating/ Updating Training Curriculums
- Creating/ Updating Question bank (NHT/OJT/Refresher/Cross training & Quarterly Trainers assessment)
- Assisting the Ops team in SOP and process flow document creation
- Creating/ Updating training documents for all knowledge enhancement programs & Sites
- Preparing articles based on recent updates in RCM
**Training Upgradation**
- Training orientation to the new Trainers (AR/DATA)
- US healthcare Orientation to the Omega leadership (Who Joins Omega without healthcare background)
- Training/ Coaching the Learners who takes AAHAM certifications like CRCS/CRCP/CRCE
- NHT/ Cross Training / Refresher training Support (Based on critical business requirement and bandwidth availability)
- Billing Broadcast
**Requirements**:
1. **Mandatory** - Should have worked in AR calling & denial management for a min of 3years
2. **Mandatory**:
- Should have hands on experience in MS office package preferably in Word, Excel and power point
3. **Mandatory** -Should have excellent com skill as the trainer will be involved in transition support and in orienting the leaders joining the organization
4. **Desirable**- Exposure in dental billing/hospital billing
5. **Desirable**- Experience as a Trainer/Process Coach/SME
6. **Desirable** - Hands on experience in content development and ability to use Articulate, Adobe weaver etc.
**Other Qualities Expected**
Impressive communication, presentation, and interpersonal skills.
A minimum of 1.5 years of experience in Training as PC/SME/Team coach/Trainer in papers
Excellent communication and listening skills
Excellent planning and time management skills. Initiative
Ability to convey complex information in a way that people understand.
Adaptability and Flexibility
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