Customer Success Representative

1 week ago

Pune Maharashtra, India Naturaltein Lng Private Limited Full time

**About Us**:
Naturaltein is a premium health and nutrition brand committed to delivering high-quality, clean, and effective supplements to our customers. We are growing rapidly and looking to strengthen our customer support team.

**Key Responsibilities**:

- Handle inbound and outbound calls to assist customers with product inquiries, orders, returns, and general support.
- Resolve customer issues efficiently and professionally.
- Maintain accurate records of customer interactions.
- Coordinate with internal teams to ensure prompt resolution of customer concerns.
- Provide excellent after-sales service to enhance customer satisfaction and retention.
- Good communication skills in Hindi and English.
- Prior experience in a customer support/telecalling role is preferred.
- Ability to stay calm and professional during challenging interactions.
- Positive attitude and team-player mindset.

**What We Offer**:

- ₹25,000 per month (in-hand salary)
- Friendly and growth-focused work environment.
- Opportunity to work with a reputed and fast-growing brand in the health & wellness space.

Pay: ₹300,000.00 - ₹400,000.00 per year

Schedule:

- Day shift

Work Location: In person

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