Email Support Executive

3 days ago

Aundh Pune Maharashtra, India Binated Full time

Experiences: 0- 3 Years

Educational Qualification: Any Graduate

Vacancy: 30

Location: Aundh, Pune

**Salary**: As per last drawn

Job Responsibilities
- Strong command over written English (grammatically correct written English)
- Ensuring customer satisfaction through prompt responses and query resolution
- Coordinate with the internal team for issue resolving & coordination with customer
- To ensure that tasks are completed daily and in a timely manner
- Respond to customers in tickets issues, follow-ups, etc.
- Should be well versed with MS Office

Mandatory Requirements
- Should be ready to work in Night shifts and 5 days working.
- Should be ready to Work from Office

Soft Skills:

- Excellent verbal and written communication skills
- Should possess prioritizing and organizing skills
- Logical and reasoning abilities to take right decisions to resolve customer’s issues.
- Result oriented who can drive towards stringent targets.
- Passion for Customer Services and enhancing customer experience
- Should be punctual and responsible with work

**Should have the passion to learn and grow**

Pay: ₹10,028.29 - ₹33,897.41 per month

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Night shift
- US shift
- Weekend availability

Ability to commute/relocate:

- Aundh, Pune, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Application Question(s):

- What is your current location?
- What is your current CTC?

Shift availability:

- Night Shift (required)

Work Location: In person

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