
Tele Caller Executive
1 week ago
The key responsibilities are to understand Client requirements and suggest suitable solutions through our services maintain a good relationship with the Clients and build the existing database.
**Responsibilities**:
- Regular follow up on leads.
- Understand Client requirements and suggest suitable solutions through our services.
- Responsible to handle inbound calls and regular follow up on leads assigned.
- Address all the issues / grievances of customers and provide the right customer experience.
- Carrying out market research.
- Maintain daily, weekly and monthly report.
- Co-ordination with the team.
**Skill and Competencies required**:
**Functional**
- Business Knowledge Process Knowledge
- Wellness Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
**Behavioural**
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Ability to manage stress
- Willingness to learn
**Salary**: ₹12,500.00 - ₹25,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Nehru Place, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
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