Front Office Executive

5 days ago

Bengaluru, India RANGADORE MEMORIAL HOSPITAL Full time

**Duties and Responsibilitie**

Relations with visitors, patients, attendants, etc.

Receive them; understand their requirements; and guide them appropriately.

Be helpful and courteous; treat them with dignity and respect.

Maintain polite but professional relations with all.

Telephone calls:
Take incoming calls and transfer to the concerned person/ department after duly informing him/ her/ dept. re caller and purpose

Maintain continuously updated telephone/ address book of doctor, consultants, technicians, medical, administrator, GM-Admin, hospital committee members, security, maintenance, etc.

**General Patients**:
Contact concerned doctor and fix appointments for patients.

Obtain consent form from patients/ attendants duly signed before commencement of any treatment including dialysis. Direct patients to correct department(s) and ensure to keep concerned doctors informed.

If patients/ attendants prefer to use their own mode of transport, inform RMH doctor who will advise them; if they insist, obtain the duly filled and signed declaration form.

Computerized Hospital network Systems:
Get trained in the functioning of the Hospital network system; use the system.

Get trained with updates/ improvements to the system.

Reception area: keep the reception clean and orderly at all times.

Document retrieval: ensure proper stocking, storage and speedy retrieval of records, documents, brochures, forms, etc so as to efficiently meet visitors/ patients requirements.

Cash Handling: promptly hand over all cash collected to Head - Finance or the Cashier and obtain acknowledgements in the concerned register.

Presence at reception: Be present in the Dept. at all times during duty hours; take breaks (eg: for meals) after ensuring that adequate receptionists are in position and with the permission of Reception In charge.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Basavanagudi Bangalore-560004, Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 6364832894

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