Sales Trainer/process Trainer

1 day ago

Gurugram Haryana, India Nirvasa Healthcare Pvt Ltd Full time

**Openings - 7**
- **Coaching & Feedback Technique**: Use your expertise in closing Feedback with advisors by using different techniques of feedback i.e. Sandwich Feedback etc
- **Refresher Sessions**:Refresher session to be performed on the Opportunity areas found in audits with Bottom advisors under conversion, Verified Revenue & LDR.
- **Documentation**: Maintain detailed and accurate records of all aligned tasks
- **Call Listening Activity**:Should be responsible for Conducting Call Listening session with advisors, showcasing opportunity areas, Key Implementation for improvement & skills to be used for sales improvement
- **Bottom Quartile Management**:Trainer will be responsible for BQ Improvement for their respective span and will meet process requirements
- **Data Analytics**: Should be able to analyse and able to showcase the gaps and improvement in session by using MS Excel (must)
- **Content Creation**:Should be able to create training content using latest learning methods

**Knowledge & Skills**:

- Should be Graduate in any stream.
- Minimum 4 years of experience sales training and coaching with domestic BPO/Call center
- Possess a strong skill for convincing customer, process knowledge & Logical skills.
- Observations Skills, Sales Skills, Enthusiastic
- Excellent interpersonal and communication skills.
- Should have good delivery technique of content explanation, Team management skills
- Data Analysis

Pay: ₹25,000.00 - ₹45,000.00 per month

Application Question(s):

- How many years of experiences you have as process trainer in outbound sales in voice process?
- Have you worked in Refresher Sessions,Coaching & Feedback Technique,Audits on regular basis?

Work Location: In person

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