Export Import House

2 days ago


Indore Madhya Pradesh, India Orbitouch outsourcing pvt ltd Full time

Urgent hiring for **Business Development Manager** **Profile-Business Development Manager** **Experience - 3+ years** **Ctc - upto 5 Lpa (depends on interview)** **Working Days - 6 days** **Location - Indore & Bhopal** **Must have - CHA, customs clearing agents, freight forwarders, exporters/export import house, shipping lines** EXPERIENCE-3-5 years of experience in business development, sales, or customer relationship management in any Logistics/Freight Forwarding Firm Other Industry experience can also be considered. QUALIFICATION - Preferred MBA in a pertinent field, such as logistics or supply chain management - Drive revenue growth through sales strategies and process improvement - Convert inquiries into orders - Ensure smooth order execution - Build and maintain strong customer relationships - Expanding business into new regions and markets INDUSTRY KNOWLEDGE & SKILLS - understanding of freight forwarding and logistics industry. - Knowledge of shipping and transportation methods, import/export processes, and industry trends. - Familiarity with standard operating procedures (SOPs) in the shipping and logistics field. - Awareness of market trends, pricing dynamics, and competitive intelligence within the freight forwarding industry. RESPONSIBILITY/ ACCOUNTABILITY STATEMENTS Customer Engagement and Relationship Management: - Build and maintain strong customer relationships, serving as the primary point of contact for inquiries related to shipping and logistics services. - Foster trust and customer loyalty by engaging with key accounts throughout the entire shipment process, providing updates and addressing inquiries. - Actively convert customer inquiries and leads into confirmed orders, ensuring accuracy and adherence to customer requirements. - Provide support for customers by addressing their concerns and facilitating smooth order execution. - Attending events such as exhibition and conferences Order Execution and Financial Management: - Monitor the progress of each shipment, proactively addressing any operational issues that may arise. - Track invoices and payment status, ensuring timely and accurate payment collection. - Act as a point of contact to resolve any issues related to shipments, customer concerns, and operational challenges. - Collaborate effectively with internal departments and trade lanes to ensure seamless execution of shipments. Performance Reporting and Strategy: - Identify opportunities for process improvement and efficiency within the business development function. - Stay informed about market trends, competitive intelligence, and customer needs in the freight forwarding industry. - Develop and implement sales strategies and plans to achieve revenue and growth goals. - Participate in the development of business expansion strategies into new regions or markets. FUNCTIONAL COMPETENCIES - Effective Communication - Customer Engagement - Sales Strategy Development - Market Analysis - Sales & Negotiation Skill MANAGERIAL / BEHAVIORAL COMPETENCIES - Critical Information Seeking - Efficiency Orientation - Concern For Standards - Result Orientation Thanks & Regards HR. Mandeep Kaur 7303439933 **Job Types**: Full-time, Permanent Pay: ₹400,000.00 - ₹500,000.00 per year **Benefits**: - Health insurance - Provident Fund Application Question(s): - Have experience in CHA, customs clearing agents, freight forwarders, exporters/export import house, shipping lines? - Currently working in Logistics/Freight Forwarding industry? - Current location? - current ctc? - expected ctc? - notice period? **Experience**: - sales: 3 years (required) Work Location: In person



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