Billing & Accounts Associate

1 day ago

Andheri East Mumbai Maharashtra, India Omni Health Services Full time

Omni Health Services (OHS) **Founded in 2007,** Omni began as a private behavioural health provider committed to quality care. Today, we operate **17 clinics** across the **USA and India**, delivering compassionate, evidence-based mental health services to thousands.

Our expansion to **Mumbai in 2022** brought world-class mental health care to India—offering culturally sensitive support, affordable pricing, and community-centered initiatives.

Together, our teams across **India and the U.S.** are committed to **reduce stigma**and creating a _safe space for healing and growth_.

**About the Role**:
We're hiring a Billing & Accounts Associate, to support our mental health clinics in the United States with insurance paperwork, invoicing, and claim tracking. This is a remote role based in India, and we will provide full training on the US healthcare billing process.

We also operate a clinic in Mumbai, so you'll be part of a growing global team with presence in both countries.

**Key Responsibilities**:

- Create invoices for therapy sessions using CPT codes and session logs.
- Submit insurance claims through online portals or clearinghouses.
- Verify insurance coverage before the client's first session.
- Track claims - monitor submission status, follow up on delays, and resolve denials.
- Work with therapists to ensure notes and documentation are compliant with insurance requirements.
- Use CPT and ICD-10 codes correctly (training provided)
- Send superbills to clients who request them.
- Handle client payments - send reminders, log payments, and follow up on outstanding amounts.
- Maintain billing spreadsheets and logs accurately.
- Prepare weekly/monthly reports on billing and collections.
- Maintain client confidentiality in line with HIPAA guidelines (training provided)

**Requirements**:

- 1-3 years of experience in billing, accounts, or finance
- Comfortable with Excel / Google Sheets
- Good written and verbal communication skills in English
- Willing to work evening/night shifts (aligned to US time)
- Quick learner, able to pick up new software and billing systems
- Stable internet connection and laptop

**Preferred (Not Mandatory)**:

- Experience with US-based clients or in the healthcare sector
- Familiarity with CPT, ICD-10, or insurance billing systems

**What We Offer**:

- Full training on US insurance systems & medical billing
- Work from home with flexibility
- Opportunity to grow with a healthcare company operating in both the US and India
- Supportive team and stable long-term role

**How to Apply**:
If you've worked with any healthcare clients or US-based companies, please mention that too.

**Benefits**:

- Work from home

Schedule:

- Night shift
- US shift

Work Location: In person

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