Tele Caller Executive

2 days ago

Jubilee Hills Hyderabad Telangana, India Krishna Jewellers Pearls & Gems Private Limited Full time

**Job Title**: Tele caller

**Location**: Jubilee Hills, Hyderabad

**Job Type**: Full-Time

**Role Overview**:
We are looking for a dedicated and customer-focused **Tele caller** to join our team. The role involves interacting with customers to confirm online orders, address queries, and ensure smooth coordination with the dispatch team for timely deliveries.

**Key Responsibilities**:

- Call customers to confirm online orders before processing.
- Handle customer queries politely, professionally, and efficiently.
- Maintain accurate records of customer confirmations and feedback.
- Coordinate with the dispatch/logistics team to ensure smooth order processing.
- Provide timely updates to the management regarding order status and customer concerns.

**Requirements**:

- Excellent communication skills in **English, Hindi, and Telugu**.
- Previous experience in telecalling or customer service is mandatory.
- Basic knowledge of order management in **e-commerce platforms** will be an added advantage.
- Strong customer handling skills with a polite and positive attitude.

**Work Timings**:

- 9 hours of duty

**Benefits**:

- Competitive salary
- Opportunities for professional growth within the organization
- Health insurance
- Provident Fund
- Paid Leave
- Daily Snack
- Yearly Bonus
- A supportive and friendly work environment

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

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