Process Associate

2 weeks ago

Hyderabad Telangana, India Genpact Full time

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and **expertise** in data, technology, and AI.***
- **Content Moderator**, Trust & Safety**

**As a Content Moderator, you will moderate the Gaming platform (text, **image,** and video) in 3D gaming Environment to keep them free of any abuse, **identify** glitches, bugs, making sure that the end user has a good gaming experience**

***

**Responsibilities**

**Review and moderate the platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines**

**Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example - slurs, cuss words, adult content, etc.)**

**The role also involves moderating content of Egregious nature**

**Recognize trends and patterns and raise issues **timely**

**Maintain a thorough understanding of process and policies**

**Accountable for performance standards (Efficiency, Quality) in a weekly manner**

**Use market specific knowledge, **signals,** and insights to spot and scope scalable solutions to improve the support of our client’s community of gamers**

**Qualifications we **seek** in you**

**Minimum **Q**ualifications**

**Any graduate**

**Experience in content moderation/trust and safety**

**Minimum B2 **proficiency** in English CEFR**

**If selected for bilingual language, **proficiency** in the selected native language**

**Must be able to work on a flexible schedule (including weekends)**

**Basic PC skills (Internet navigation, Microsoft Excel, Word, PowerPoint)**

**Comfortable with dealing with routine work quickly and at a high standard**

**Interest in playing PC games and acumen towards gaming terminologies & Industry**

**Preferred **Q**ualifications**/ Skills**

**Experience in playing PC games (PUBG**/BGMI**, Fortnite, COD etc.)**

**Culturally aware of the regional trends**

**Tech Savvy**

***_Job_**_Process Associate_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Dec 6, 2024, 5:33:28 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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