Back Office

1 week ago


Andheri Mumbai Maharashtra, India HR POWER PAK Full time

**Job Summary**:
Location: Andheri west

Note: It is a night shift opportunity. Timings: 7pm - 4am.

**Key Responsibilities**:

- **Policy Processing & Documentation**:

- Verify and validate customer documents as per company guidelines.
- Maintain accurate records of policy details in the system.
- **Claims Support & Data Management**:

- Assist in processing insurance claims by verifying documents and updating claim details.
- Ensure timely and accurate data entry into the system.
- Coordinate with claims teams for necessary approvals and follow-ups.
- **Customer Support (Non-Voice Process)**:

- Provide assistance to clients in understanding policy terms and conditions.
- **Compliance & Quality Control**:

- Ensure adherence to company policies, regulatory guidelines, and data security protocols.
- **Coordination & Reporting**:

- Work closely with underwriters, agents, and internal teams for smooth workflow.
- Prepare reports related to policy issuance, claims, and pending cases.

**Skills & Qualifications**:

- Bachelor’s degree in commerce, finance, or a related field.
- Experience in insurance back-office operations is preferred.
- Strong attention to detail and accuracy.
- Proficiency in MS Office (Excel, Word, Outlook).
- Ability to handle large volumes of data efficiently.
- Good communication skills (written and verbal).

Pay: ₹20,000.00 - ₹45,000.00 per month

Schedule:

- Night shift
- US shift

Work Location: In person



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