Telesales Executive

6 days ago


Park Street Kolkata West Bengal, India Alpha Business Designs Full time

**Job Title**: Telesales Representative

**Location**: Park Street

**Job Type**: Full Time
**Department**: Sales
**Salary**: Salary will be based on your experience (plus incentives)

**Key Responsibilities**:

- Make outbound calls to potential and existing customers to inform them about our products/services.
- Follow up on leads and conduct cold calls to generate new sales opportunities.
- Clearly explain product features, benefits, and pricing to prospective clients.
- Maintain an understanding of company offerings and stay updated on promotions or changes.
- Address customer inquiries, resolve complaints, and provide relevant information.
- Record accurate information in CRM systems and maintain detailed records of all interactions.
- Meet or exceed weekly and monthly sales targets and KPIs.
- Collaborate with the sales and marketing team to optimize outreach strategies.

**Requirements**:

- Proven experience as a telesales representative or similar sales/customer service role.
- Excellent communication and interpersonal skills.
- Confident and persuasive telephone manner.
- Ability to handle rejection and remain resilient.
- Strong negotiation and closing skills.
- Basic computer proficiency and familiarity with CRM software.
- High school diploma or equivalent; a degree in Sales, Marketing, or a related field is a plus.

**Preferred Qualities**:

- Goal-oriented and self-motivated
- Strong time management and organizational skills
- Team player with a positive attitude
- Fluent in Hindi and bengali

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid time off

**Experience**:

- Telesales: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person


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