Student Support Officer

2 weeks ago

Anna Nagar Chennai Tamil Nadu, India HERE AND NOW - The French Institute Full time

Position Overview:
Key Responsibilities:
1. Customer Management:

- Serve as the primary point of contact for students, addressing their technical and administrative queries.
- Provide educational guidance about courses and their benefits.
- Support the professional growth of students and help them achieve their academic goals.

2. Sales Support:

- Develop and implement sales strategies.
- Help in identifying new business opportunities and ensure consistent growth in sales revenue.
- Develop and monitor student support programs to enhance customer satisfaction.

3. Coordination and Execution:

- Assist with the organization, coordination, and execution of tests and the delivery of study materials.
- Ensure students have a seamless experience with our portals and materials.
- Coordinate and oversee the organization and delivery of demonstration classes featuring student-professor interactions.

4. Administrative Support:

- Maintain detailed records of student interactions using CRM tools like HubSpot and Salesforce.
- Present sales, revenue, and expenses reports to the management.

5. 4. Marketing and Business Development:

- Collaborate with the marketing team to create content and source leads.
- Develop and execute business development strategies.
- Optional but advantageous: French language skills (mandatory to learn after joining).

Qualifications:
1. 3-6 years of experience in sales and marketing.

2. Bachelor’s / Master's degree in Marketing or a related field.

3. Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.

4. Strong proficiency in English.

5. Strong business sense and industry expertise.

6. Excellent people management skills.

7. Ability to work independently and as part of a team.

8. Strong organizational and time management skills.

| Work from Office

Salary : Rs 30,000 to Rs 60,000 (including perks and incentives)

Speak with employer: +91 8610337621

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹60,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Master's (preferred)

**Experience**:

- Sales: 4 years (preferred)

Work Location: In person

  • Student Support Officer

    2 weeks ago

    Anna Nagar, Chennai, Tamil Nadu, India HERE AND NOW - The French Institute Full time

    **Job brief**: **Roles & Responsibilities** 1. Supporting the professional growth of students 2. Developing and monitoring student support programs 3. Providing educational guidance about the courses and its benefits 4. Assist with seamless organizing, coordinating and execution of tests and delivery of study materials 5. Serve as the facilitator to the...

  • Student Support Officer

    2 weeks ago

    Anna Nagar, Chennai, Tamil Nadu, India HERE AND NOW - The French Institute Full time

    Position Overview: Key Responsibilities: 1. Customer Management: - Serve as the primary point of contact for students, addressing their technical and administrative queries. - Provide educational guidance about courses and their benefits. - Support the professional growth of students and help them achieve their academic goals. 2. Sales Support: - Assist...

  • Student Support Officer

    7 days ago

    Shenoy Nagar, Chennai, Tamil Nadu, India HERE AND NOW - The French Institute Full time

    Position Overview: Key Responsibilities: 1. Customer Management: - Serve as the primary point of contact for students, addressing their technical and administrative queries. - Provide educational guidance about courses and their benefits. - Support the professional growth of students and help them achieve their academic goals. 2. Sales Support: - Assist...

  • Student Academic Mentor

    1 week ago

    Anna Nagar, Chennai, Tamil Nadu, India Vedantu Innovations Pvt. Ltd Full time

    Student Academic Mentor **Location**: Chennai **Role Overview**: The Central Student Experience Mentor is responsible for managing the student experience for a specific zone from the Bangalore Head Office. They support Primary Mentors at centres across India, ensuring smooth processes and positive outcomes through data-driven actions. While they don't...

  • Student Counsellor

    7 days ago

    Anna Nagar, Chennai, Tamil Nadu, India Assignedge Network Pvt Ltd Full time

    **Key Responsibilities** - **Student Guidance**: - Provide counseling sessions to students facing academic, personal, or social challenges. - Assist students in identifying strengths, interests, and potential career paths. - **Academic Support**: - Help students set realistic academic goals and develop study strategies. - Collaborate with teachers and...

  • Student Administration Officer

    1 week ago

    Anna Nagar East, Chennai, Tamil Nadu, India FIPRAS INTERNATIONAL PVT LTD Full time

    Fipras is a Chennai based Ed-tech Company situated in Anna Nagar, a prime locality in the city. We are associated with top Indian Universities and Ed-tech Companies in acquiring learners for their various Online courses across India and Middle-East. We also offer our services in various fields like HR/Placement related Training, Consulting, Franchisee...

  • Student Counselor

    5 days ago

    Anna Nagar East, Chennai, Tamil Nadu, India Sparknite Global Education Private Ltd., Full time

    2) minimum 2-5 years of experience in study abroad expertise. 3) counselled students for overseas education in countries like **canada, uk, australia, usa & new zealand etc.,** 5) good in ms office, crm, analytics/numbers and metrics. - The process involves counseling the students for overseas education; - Follow-up with the student, solving the student...

  • Student Recruitment Manager

    2 weeks ago

    Chennai, India Global Student Centre Full time

    Company DescriptionGlobal Student Centre is a dedicated international student engagement service provider, specializing in simplifying and streamlining the student journey for UK universities. We break down the application process into manageable stages, offering support in admissions, application screening, compliance, and student arrivals. Our...

  • Student Placement Coordinator

    1 week ago

    Anna Nagar, Tamil Nadu, India CADD Centre Training services Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Placement Coordinator – CADD CentreLocation: Anna Nagar, ChennaiJob Type: Full-timeJob SummaryWe are seeking an experienced Placement Coordinator (minimum 1 year) to manage student placements, build industry connections, and support career readiness activities.Key Responsibilities* Build and maintain partnerships with companies and recruiters.* Identify...

  • Student Academic Mentor

    2 weeks ago

    Anna Nagar, Chennai, Tamil Nadu, India Vedantu Full time

    Key Responsibilities: 1. Academic Support - Monitoring Academic Progress: Track students' performance in assessments, understanding their strengths and weaknesses, and ensure steady improvement. - Personalized Guidance: Provide tailored study plans, recommend learning resources, and guide students on effective learning strategies to help them meet academic...