Csa (Customer Service Associate)
2 weeks ago
**Responsibilities**:
Provide exceptional online customer service support with **excellent** phone and/or written **communication skills in english**, resulting in maximizing online sales and a repeat client base.
Manage customer cases providing support and information regarding eCommerce products, stock availability, order inquiries, returns, exchanges and shipping information.
Understand customer needs and resolves cases to enhance brand loyalty.
**Salary**: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- New Delhi - 110028, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 5 years (required)
**Language**:
- English (required)
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