South Language Content Moderator
4 days ago
**Languages: Kannada, Malayalam, Tamil**
**Freshers can also apply**
**Immediate Joining**
**Salary package: - 10 k to 12 k**
**Work From Home**
**Office Timing: - Rotational Shift Timings**
**Rotational Week Off ( 6 Days Working )**
**Assist our community and help resolve inquiries empathetically, accurately and on time**
**Become and remain knowledgeable about social media products and community standards**
**Make well-balanced decisions and personally driven to be an effective advocate for our community**
**Strong interpersonal skills, verbal, and written communication skills and most importantly empathy**
**Display a strong bias to doing what’s right for our community in supporting social media’s mission**
**Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content**
**Respond to user inquiries with high quality, speed, empathy, and accuracy**
**Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users**
**Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience on the site**
**Enforce social media Terms of Use by carefully monitoring reports of abuse on the site**
**Review the reported content within agreed turnaround times and standards of quality**
**Identify inefficiencies in workflows and suggest solutions**
**Recognize trends and patterns, and escalate issues outside the company policy to the global team**
**Company: - TechFi Technologies Pvt. Ltd.**
**Address - Workify Offices, Plot number
- 264, Udyog Vihar Phase 1, Sector 20, Gurugram, Haryana 122016**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹9,247.17 - ₹12,000.00 per month
**Benefits**:
- Work from home
Work Location: Remote
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