Content Moderator

5 days ago

Remote, India ImpactHub Connect Full time

**Job Summary**:
**Key Responsibilities**:

- Conduct quality control assessments of reported audio lives.
- Review and monitor live audio interactions to ensure compliance with company policies.
- Identify and take appropriate action against violations, such as inappropriate content, abusive language, or guideline breaches.
- Provide detailed reports on aged content, user behavior, and call quality.
- Work closely with the moderation and policy teams to improve content review processes.
- Ensure that all reviews are handled in a timely and efficient manner.
- Maintain high accuracy levels in content evaluation and decision-making.
- Assist in identifying trends and potential risks to platform safety.
- Provide feedback to enhance moderation guidelines and training materials.

**Qualifications & Skills**:

- Previous experience in content moderation, customer support, or a related field is preferred.
- Strong understanding of online community standards and content policies.
- Excellent listening skills and ability to assess audio-based content objectively.
- High attention to detail and ability to handle sensitive topics with professionalism.
- Ability to work in a fast-paced environment with high accuracy.
- Good written and verbal communication skills.
- Ability to work in shifts, including weekends and holidays as required.

Pay: ₹100,000.02 - ₹120,107.34 per year

**Benefits**:

- Internet reimbursement
- Work from home

Application Question(s):

- Current Salary/ Last Drawn Salary
- Expected Salary
- Notice Period
- Language (Speak/read/write)

**Experience**:

- Content Moderation: 1 year (preferred)
- Live Moderation: 1 year (preferred)

**Language**:

- Tamil (preferred)
- Telugu (preferred)
- Malayalam (preferred)
- Kannada (preferred)

Work Location: Remote

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