Receptionist

1 day ago

Delhi Delhi, India NGOGuru Pvt Ltd. Full time

**JOB DESCRIPTION**

**For Receptionist**

**JOB BRIEF**

**Job Title **:

- Receptionist

**Hierarchy Level**:

- Entry Level Management

**Gender Preference**:

- Female

**Age Preference**:

- 20+ Years

**Reporting to**:

- CEO

**Job Title: Receptionist**

**Key Responsibilities**:

- **Greeting and Welcoming Visitors**:

- Welcome visitors in a warm and friendly manner.
- Direct visitors to the appropriate person or department.
- Maintain a tidy and presentable reception area.
- **Answering and Directing Calls**:

- Answer incoming telephone calls promptly and professionally.
- Transfer calls to the appropriate staff member or department.
- Take and relay messages accurately.
- **Managing Mail and Deliveries**:

- Receive, sort, and distribute daily mail and deliveries.
- Prepare outgoing mail and packages.
- Maintain accurate records of incoming and outgoing mail.
- **Scheduling and Managing Appointments**:

- Schedule appointments and meetings.
- Coordinate meeting room bookings and prepare necessary materials.
- Send reminders to staff and clients about upcoming appointments.
- **Providing Administrative Support**:

- Assist with administrative tasks such as filing, data entry, and photocopying.
- Maintain office supplies and place orders when necessary.
- Assist other departments with administrative tasks as needed.
- **Handling Inquiries and Providing Information**:

- Respond to inquiries from visitors, clients, and employees.
- Provide information about the company and its services.
- Ensure a high level of customer service at all times.
- **Maintaining Security and Safety**:

- Monitor and maintain office security by controlling access via the reception desk.
- Follow security procedures and protocols.
- Report any security or safety issues to management.

**Qualifications**:

- High school diploma or equivalent; additional certification in Office Management is a plus.
- Proven work experience as a receptionist or similar role.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Must be good at Communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Professional appearance and demeanor.
- Customer service-oriented with a positive attitude.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

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